Robocall Bill Wins Approval in the House
From Consumer Reports Online: A crackdown on robocalls moved one step closer Wednesday after the House voted 429-3 to increase consumer protections against the unsolicited and annoying phone calls. The…
The 9th Circuit just blew up mandatory arbitration in consumer cases
From today’s Reuter’s Online News: In a trio of rulings on Friday, the 9th U.S. Circuit Court of Appeals blessed a tactic that will allow plaintiffs lawyers litigating California consumer…
Comcast faces $9.1 million penalty for violating consumer protection laws
From today’s Seattle Times: Comcast violated Washington’s Consumer Protection Act by charging nearly 31,000 residents without their knowledge for a service-protection plan, a King County Superior Court judge ruled Thursday.…
Google workers want to end mandatory arbitration—Here’s why this matters
From today’s Washington Post: Employees at Google recently organized a phone drive to lobby Congress to end the practice of mandatory or forced arbitration, in which an arbitrator — typically…
Spending Is as Easy as Pushing a Button. The Hard Part? Keeping Track.
From today’s New York Times: How do New York Times journalists use technology in their jobs and in their personal lives? Tara Siegel Bernard, a personal finance reporter, discussed the…
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“Unqualified” Trump appointee set to take over consumer protection agency
From today’s Los Angeles Times: If all goes according to Republican plan, this is the week a person with no experience in consumer protection will take over the consumer watchdog…
Senate approves measure assuring airline passengers of consumer rights
From today’s ABC News Online: The Senate passed a measure Wednesday that would give airline passengers new rights and should help make an often frustrating experience easier. But the bill,…
Freezing Credit Will Now Be Free. Here’s Why You Should Go for It.
From today’s New York Times: Consumers will soon be able to freeze their credit files without charge. So if you have not yet frozen your files — a recommended step…
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Dept. of Education Proposes to Curtail Debt Relief for Defrauded Students
From today’s New York Times: Education Secretary Betsy DeVos proposed on Wednesday to curtail Obama administration loan forgiveness rules for students defrauded by for-profit colleges, requiring that student borrowers show…
56 years later, JFK’s call for a consumer bill of rights is forgotten under Trump
From the Los Angeles Times: On this day in 1962, President Kennedy laid out in a speech to Congress the framework for a consumer bill of rights and the crucial…