From today’s Bloomberg News Service:
Jay Cradeur takes pride in his 4.9 driver rating on Uber Technologies Inc.’s five-star scale and the almost 19,000 rides he’s given in the capital of ride sharing, San Francisco. So he was puzzled — and more than a little annoyed — when Uber kicked him off its platform last December.
Little did he know that he had fallen victim to a growing practice among U.S employers: regular background checks of existing workers in addition to the routine pre-employment screening. Uber’s post-hiring check had thrown up a red flag on Cradeur, an issue that took six weeks to resolve and which the company later attributed to a “technical error.”
The number of companies constantly monitoring employees isn’t known, but the screening industry itself has seen explosive growth in recent years. Membership in the National Association of Professional Background Screeners more than quadrupled to 917 last year from 195 members when it was formed in 2003, said Scott Hall, the organization’s chairman and also chief operating officer of the screening company, FirstPoint.
“I think the concern is coming from a fear that either something was missed the first time around or a fear of, ‘Really do we know who’s working for us?’” said Jon Hyman, a Cleveland employment lawyer who has seen a pick-up in calls from manufacturers in the past six months inquiring about continuous checks.
“I think the MeToo movement plays into this, too, because they wonder, ‘Do we have people who might have the potential to harass?” he added.
Companies are trying to balance privacy concerns with mounting pressure to do a better job in rooting out workers who might steal, harass or even commit violent acts in the workplace. Some high-profile incidents among Uber drivers are helping spook employers into taking action, including an Uber Eats driver in Atlanta who allegedly shot and killed a customer in February.
Healthcare and financial service workers have gone through extra screening for years, but the practice of running periodic checks or continuous checks is spreading to other sectors including manufacturing and retailing within the past six to 12 months, said Tim Gordon, senior vice president of background-screening company, InfoMart Inc.
Read the complete article here.