When Tech Makes Work Worse

From yesterday’s NYT “Op-Talk” Blog by Anna North:

When we talk about robots taking people’s jobs, we often mean it almost literally — we envision if not the humanoid androids of science fiction, then at least machines programmed to do tasks once done by humans. But technology may also be altering Americans’ working lives in another way, via the software and hardware that companies use to determine when and how they work.

Read the entire article here.